Politica di Sostenibilità
1. Commitment to Sustainability
The store management is committed to promoting sustainable development through responsible environmental, social, and economic practices.
We recognise the importance of reducing the environmental impact of our activities and contributing to a more conscious and durable consumption model, in compliance with current Italian regulations.
2. Materials and Product Selection
In selecting furnishing products, particular attention is paid to the quality, durability, and safety of the materials used.
We favour the use of resistant materials and solutions designed to ensure a long product life, contributing to waste reduction and limiting frequent item replacement.
Whenever possible, we collaborate with suppliers who adopt responsible production processes that comply with applicable environmental standards.
3. Packaging and Logistics
We are committed to optimising packaging to reduce material consumption and limit waste.
Packaging is designed to adequately protect products during transport, reducing the risk of damage and consequent unnecessary returns.
Efficient logistics management contributes to the reduction of transport-related emissions.
4. Social Responsibility and Working Conditions
We promote ethical and responsible practices throughout the supply chain.
We collaborate with partners who respect labour laws, safety regulations, and fundamental human rights, in accordance with applicable legislation.
We do not tolerate exploitation practices or working conditions that do not comply with legal standards.
5. Returns Management and Waste Reduction
In case of return, the customer can exercise their right within 15 days of receiving the order.
The return label is included inside the package upon delivery (the customer receives the return shipping label directly in the parcel).
Once the returned product is received and verified, the refund is processed within 2-3 business days.
Through careful verification of returned products, we promote, where possible, the reintroduction of suitable items into the sales cycle, contributing to waste reduction.
The customer can request the cancellation of the order within a maximum of 24 hours from the purchase, provided that the order has not yet been shipped.
6. Continuous Improvement
The sustainability policy is periodically reviewed to identify new opportunities for improvement and adaptation to regulatory and technological developments.
We are committed to promoting transparency and responsibility in our activities, encouraging sustainability-oriented behaviours both internally and with commercial partners.
7. Contacts
For any information regarding this Sustainable Development Policy, you can contact us via:
Email: info@nuovaresina.com
Phone: +39 335 828 1257
Address: Via Ricerca Scientifica 13 41012 Carpi (MO) ITALY
Monday to Friday, from 09:00 to 18:00，Italian Time – CET/CEST
Service area: Italy